OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
116 ratings and 72 comments received in the last 90 days.
24 May 2025
Olivia at Rochdale was lovely and so patient with me! I'm not very good with technology and she really helped me!
06 May 2025
Olivia was knowledgeable and helpful, she kept in touch throughout the negotiations without being pushy, and the sale went through smoothly. She has also been helpful post-sale.
04 May 2025
Very helpful and friendly team, Olivia was very professional and made the process very easy.
03 May 2025
Friendly helpful approachable, all of them ??
30 April 2025
Again very similar answer too the above , Sam was knowledgable and could answer any queries I may of had . I felt looked after from start to finish
18 April 2025
It was very clean and tidy. The drinks and waiting facilities are lovely. I liked the fact that during three different visits there were a change of cars in the showroom, as well as outside. I liked that I was able to see an Ocean Wave Green car.
15 April 2025
We dealt with Deon, he was amazing from the start, we couldn't ask for anything more than what he provided us with. From the very start, Deon was professional very knowledgeable and kind. He gave us weekly check ins going above and beyond.
11 April 2025
From start to finish I was well looked after by Liam Martin at Williams Rochdale Mini answering all the questions I had and even sourced a Mini Cooper JCW from another dealership so I could test drive it. He kept me updated regularly. Fantastic.
08 April 2025
Set up very nice , well presented
06 June 2025
Very satisfied due to quality of work performed and also customer service is excellent..
06 June 2025
Good service
05 June 2025
Go out of the way to help
05 June 2025
Great service
04 June 2025
would have been but overlooked replacing dust cover on replacement tyre
03 June 2025
Always efficient and helpfull
02 June 2025
My car is a fleet vehicle and needed new tyres which the fleet company never allow BMW to replace. However the service adviser and tyre fitter got this through and saved me the time and unpleasant experience of having to deal with Kwik Fit
02 June 2025
Amy in the Service Department went the extra mile
01 June 2025
Waited in internet cafe area which was pleasant and my way came back very clean thanks as part of the service.
29 May 2025
They managed to fit the car in whilst I waited rather than driving a long way home and having to come back. Very nice coffee an cake whilst I waited.
05 June 2025
The staff were very polite and helpful.