OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
133 ratings and 87 comments received in the last 90 days.
15 April 2025
We dealt with Deon, he was amazing from the start, we couldn't ask for anything more than what he provided us with. From the very start, Deon was professional very knowledgeable and kind. He gave us weekly check ins going above and beyond.
11 April 2025
From start to finish I was well looked after by Liam Martin at Williams Rochdale Mini answering all the questions I had and even sourced a Mini Cooper JCW from another dealership so I could test drive it. He kept me updated regularly. Fantastic.
08 April 2025
Very satisfied with the service and delivery of the car. Everything ran as smoothly as possible. Wasn't expecting much walking through the doors just for a browse but yeah we was pleasantly surprised how the journey played out from start to finish.
08 April 2025
Set up very nice , well presented
06 April 2025
During the purchase, Liam took the time to help my visualise my new car and made the purchase easy. During handover, Olivia made the experience great, she explained all the new features without rushing through the process.
04 April 2025
I had to come in to the showroom a few times to do the 'technical' side of the car and sign some documents, each time I came in, Liam made me feel at ease, made me a cup of tea and ensured I was comfortable with what i was signing.
03 April 2025
Olivia wad amazing
02 April 2025
Quick and lovely service
27 March 2025
Very satisfied,smooth transitioning with trade in and buying new vehicle
20 April 2025
Just Excellent from start to finish
19 April 2025
Timely and polite.
17 April 2025
Customer service
16 April 2025
Professional, easy, slick
15 April 2025
The best experience
14 April 2025
Great feedback and kept up to date.
13 April 2025
Amy was really friendly and helpful. She made the whole service process easy and explained everything clearly. Debbie was also very helpful on the phone and secured me a cheaper tyre which I was very grateful for.
12 April 2025
All the staff are very nice there, Amy G looked after me for this service and was very nice to talk to and friendly!
06 April 2025
From arrival with my car to collection after repair the service from Amy and the mechanic was exceptional. So professional and helpful with great communication and responsiveness.
06 April 2025
Customer service was spot on thank you.
18 April 2025
It was very clean and tidy. The drinks and waiting facilities are lovely. I liked the fact that during three different visits there were a change of cars in the showroom, as well as outside. I liked that I was able to see an Ocean Wave Green car.