OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
91 ratings and 57 comments received in the last 90 days.
05 June 2025
The staff were very polite and helpful.
24 May 2025
Olivia at Rochdale was lovely and so patient with me! I'm not very good with technology and she really helped me!
06 May 2025
Olivia was knowledgeable and helpful, she kept in touch throughout the negotiations without being pushy, and the sale went through smoothly. She has also been helpful post-sale.
04 May 2025
Very helpful and friendly team, Olivia was very professional and made the process very easy.
03 May 2025
Friendly helpful approachable, all of them ??
30 April 2025
Again very similar answer too the above , Sam was knowledgable and could answer any queries I may of had . I felt looked after from start to finish
18 April 2025
It was very clean and tidy. The drinks and waiting facilities are lovely. I liked the fact that during three different visits there were a change of cars in the showroom, as well as outside. I liked that I was able to see an Ocean Wave Green car.
15 April 2025
We dealt with Deon, he was amazing from the start, we couldn't ask for anything more than what he provided us with. From the very start, Deon was professional very knowledgeable and kind. He gave us weekly check ins going above and beyond.
11 April 2025
From start to finish I was well looked after by Liam Martin at Williams Rochdale Mini answering all the questions I had and even sourced a Mini Cooper JCW from another dealership so I could test drive it. He kept me updated regularly. Fantastic.
19 June 2025
The cars gears stopped working working and the car broke down after your repair. The person in the service department tried to deflect all blame for this when I reported it.
17 June 2025
Professional service though would have liked the collect and return service which used to be offered
16 June 2025
Great
16 June 2025
Staff very helpful
14 June 2025
Always provide his information
14 June 2025
Good service and kept informed
10 June 2025
I felt the staff went above and beyond
09 June 2025
As above
06 June 2025
Very satisfied due to quality of work performed and also customer service is excellent..
06 June 2025
Good service
24 June 2025
Great environment - superb coffee