OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
96 ratings and 60 comments received in the last 90 days.
05 July 2024
Williams Rochdale kept me up to date with everything in a complicated sotuation
04 July 2024
Excellent service from Scott from start to finish, couldn't have asked for better and is defo a big reason why I keep coming back.
04 July 2024
The experience was 5 star from start to finish
04 July 2024
David and Lewis were fantastic from start to finish.
30 June 2024
Just brilliant
30 June 2024
The salesman, 'Scott' was very good
29 June 2024
Super friendly team and they made the experience feel very special.
25 June 2024
Rochdale team are brilliant always come back to them
07 June 2024
The car we wanted came from another showroom, and we were informed along the way exactly where the car was and how long it was going to be. There were a few issues with the transporter delivering it, but we were informed of this.
21 July 2024
The young lady who was dealing with me was very friendly, helpful and approachable . Highly commendable
20 July 2024
I felt well looked after from start to finish. Communication was great, I was updated regularly. Every member of staff I dealt with, but particularly Amy Graziano, was kind and courteous, nothing was too much trouble.
17 July 2024
Always accommodating,well looked after and always done a great job.
13 July 2024
All v easy to book in for my service. Car running great and I was also delighted that 'Daniel' cleaned my car (covered in leaves) so carefully. He didn't need to do that and it's that kind of extra service that makes me want to come back. Thank you.
13 July 2024
All completed as requested/indicated on MOT
12 July 2024
Excellent facilities provided in a calm clean environment whilst I waited.
10 July 2024
Customer service excellent
07 July 2024
Helpful in all aspects. Courtesy car provided. Excellent
06 July 2024
I was able to book a service to suit my circumstances and whilst being serviced I was kept informed of its progress.
04 July 2024
Very friendly happy staff
06 July 2024
Everything was easy no pressure sale David and Lewis we're brilliant