OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
85 ratings and 44 comments received in the last 90 days.
14 June 2022
Very happy. Scott Shepherd helped us and he arranged delivery to our home which was really convenient as I was ill at the time my car arrived at the centre and was unable to collect it myself.
13 June 2022
I was kept informed at every step of the process and received regular updates on delivery dates
13 June 2022
Great handover service
09 June 2022
The service from Anthony was excellent, always accommodating..and helpful in finding a way to work best for me, just not too happy that car collection is not available at weekend. Anthony helped the best way he could.
31 May 2022
I am very satisfied with the service I received. Autumn kept me up to date and kept regular cleat communication
27 May 2022
Quick and simple process
22 May 2022
Kept me informed regarding delays to expected delivery date. Very informative when choosing particular components without being pushed into getting something I didn't require. The whole ordering process was stress free and enjoyable.
16 May 2022
Very helpful
12 May 2022
From the outset Scott Shepherd has been exemplary, listening to my initial concerns and questions through to ordering and hand-over of the vehicle. Scott is a complete professional - knowledgeable and friendly throughout the process.
14 June 2022
Everything went smoothly from dropping the car off to picking it up
11 June 2022
Easy booking, courtesy car provided, kept updated, job completed on time, polite staff
09 June 2022
Efficient friendly service
31 May 2022
Excellent customer service
27 May 2022
The problem was fixed straight away with very little waiting
26 May 2022
Good customer service
22 May 2022
when I rang the break down service I was given an accurate time of retreval and was kept informed of when the truck would be with me.
22 May 2022
My MOT was finished on time which I really appreciated as I decided to wait in the customer waiting area for the two hours.
21 May 2022
Swift service and great at accommodating myself
10 May 2022
Staff are friendly
16 June 2022
Due to some issues around the parts being in another country, brexit made it difficult to source them sooner however David kept me updated